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FAQ

At Kingsman Wine & Spirits, we aim to distribute a wide variety of authentic alcohol at competitive prices. We strive to be a one-stop solution for your establishment, restaurant, club or even your home party.

By accessing this Site, App and/or using the Services, you hereby agree:

that you are the user of the Site, App and/or Services and are 18 years or above. Alcohol listings on the Site, App or Services are intended for those who are 18 years or above, and may only be purchased by those who are 18 years and above.

If you are not 18 years or above, please leave the Site, App and/or discontinue use of the Services immediately.

Frequently Asked Questions (FAQ)

  1. Kingsman Wine & Spirits office hours: 9am to 5pm Monday to Friday (Close on Weekends and Public Holidays)
    Delivery hours: 10am to 6:30pm Monday to Friday, 10am to 2pm Saturday
    Special delivery for occasions can be arrange at a nominal fee.
  2. Orders received outside of office hours, will be process on the following working day.
     
  3. Dispatch will take place on the next working day after order is processed. Kingsman will endeavour to deliver the products to your delivery address within the delivery time frame committed, but does not and cannot guarantee that the delivery time frames will be met as there may be factors outside of our control which may result in early or delayed deliveries such as weather, traffic, haze, etc.
     
  4. Our First delivery attempt will be made on the day of dispatch.
     
  5. If your designated delivery location is inaccessible, rendering us unable to make the delivery, we will contact you to determine the best alternative location and/or date. You agree that Kingsman shall not be liable for any deliveries made outside the delivery time frame.
     
  6. Please notify Kingsman immediately of any change to your delivery address, date or time of delivery, or contact number. Any changes in the delivery address or date or time of delivery after the submission of your order may incur additional administrative charge of S$10.00.
     
  7. Alcohol cannot be delivered to a minor, please ensure a person of 18 years of age or older with appropriate identification is present to take delivery of the alcoholic drinks or other items. Kingsman reserves the right not to deliver any age-restricted product to anyone who is, or appears to be under, the age of 18 years old, and to charge the Customer an additional re-delivery fee of S$10.00. Kingsman also reserves the right to refuse to deliver any alcohol to any person who is, or appears to be, under the influence of either alcohol or drugs. You agree that if any applicable legal requirements for the delivery of alcohol are not met, Kingsman reserves the right to cancel your order.